All reviews for Expert Knife Kit – Stacked BirchbarkBack to Expert Knife Kit – Stacked Birchbark
May 1st 2020
Got it as an anniversary gift for my boyfriend and he loves it. My dad watches in jealousy lol.
Apr 23rd 2020
Excellent Customer Service
I was on the verge of purchasing this item for my father in law's birthday. I am actually going to try to find something else on the website because I am definitely in it for the crate opening. I just wanted to say I am thoroughly impressed with your responsiveness and customer service. After having read how you've responded to criticism on this particular product, I am happy to support you folks. Any company that takes care of its customer's like you seem to do, is one I'll gladly give my hard earned money to. Good on ya M.C.
Jan 25th 2019
I got this as a Christmas gift. I can't express how satisfying it's been to form and shape the handle to my own whim. The sheath is a nice extra touch. Everything about this project is fun and absorbing. Makes me want to build another...maybe with leather washers for the handle material? I can't think of a single fella that wouldn't enjoy this kit.
Jan 29th 2021
Fun, but qc issues
Birch chips were good, the blade was good, but the pommel was not threaded. Since that is what acts as a clamp to hold the glued up handle sections, it was an issue. I had to use actual hardware I had and drill out the pommel and just epoxy it on. Not ideal. Will likely have to make a new pommel if/when this one comes off or loose. Disappointed that wasn’t caught before shipping. Made it more of a project than I intended it to be. Lesson learned is to double check ALL fasteners and parts before starting assembly.
Dec 12th 2019
NOT in a crate :(
Ok, the product inside looks nice. It came SUPER fast all the way to Alaska. It's a gift for my husband, so he hasn't opened or used it yet. I am just very disappointed that it did not come trapped in a crate. I know now that it is labeled in the product description and I missed it. I just wasnt checking to see how it would arrive. I thought the whole point of this company was locking various amazing products inside a crate. I was certainly looking forward to my husband struggling to open the crate, not a simple cardboard box. It somehow makes the knife kit inside just seem lame. It's ManCrates for heaven sake!!! Where is his crate?? Super bummed!
Man Crates Response: Hey there,
Thanks for your feedback, we're sorry to hear you were disappointed in your order! While we love sealing up great gifts inside wooden crates, we understand that not every recipient appreciates the sweat and struggle that can go into liberating them. That’s why we’ve added a variety of items to our spread that ship out in other ways. Your gift could arrive in one of a few forms depending which item(s) you order, and if you’d like that gift wrapped in our Diabolical Duct Tape Cocoon.
If you’re in the market for our namesake crates, keep an eye out for anything on our site that has “Crate” in the title. We’ve included a photo on each Product Description Page as well as just inside your Shopping Cart, letting you know this item is a crated one, and that it comes with one of our Man Crates crowbars.
We do our best to let you know how the item is shipping by showing a photo on the product’s page and in your cart of how the item ships. We also let you know how the item is packaged in the product description itself.
That being said, we're happy to work with you to make this right by offering a discount or to arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Give us a call at 866-902-7260 and we'll do our best to make you happy, thanks!
-Team Man Crates
Mar 11th 2021
Parts Fit Together Poorly
The walnut end piece for the knife had the wrong size nut. I had to drill it out and replace it. The holster leather pieces require trimming because of inaccurate cutting. The holster screws are very difficult to connect because they are not long enough. The Guerilla Glue did not hold the leather pieces together. It was totally worthless. The belt loop screw pops out and does not hold the belt loop together. In addition there is no guard on the knife blade which most sheath knifes have.
Man Crates Response: Hey there, thank you for your feedback! So sorry to hear that you were disappointed in the DIY kit you received! We do our best to offer a great experience and we're sorry to hear we missed that mark for you. We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to turn this around. Please give us a call at 866-902-7260 and we'd be happy to work with you to make this right.
-Team Man Crates