I have ordered many crates with ManCrates and have never been disappointed! Everyone’s always excited to open them! I bought this crate for my dad for Father’s Day and he absolutely loved it! However he noticed while opening that the ramen packets were stuck to the glue of the crate and had ripped. I texted the ManCrate number immediately and just asked if they could send only the ramen packets since that was the only thing damaged. They immediately emailed me back saying they’re sending me a brand new crate free of charge! Will definitely continue to order crates for my dad, stepdad, and bf!!!