All reviews for Whiskey Nuts DecanterBack to Whiskey Nuts Decanter
Mar 9th 2023
Best Customer Service
Ordered the Whiskey Nuts Decanter for my Husband for Valentine’s day. Beautiful quality very nice, the nuts were not very tasty somewhat stale, but he loved the decanter. Decided to email Mancrates to just give them a heads up that the nuts could be fresher, didn’t even expect a response. But they apologize and then within days received a New Decanter with fresh nuts inside. I was blown away. Now this is old fashion customer service. Love ManCrates 💕👍💕
Jun 5th 2020
This was quite possibly the best shopping experience ever. I purchased for Father's Day so haven't tasted them yet but no doubt they're wonderful. Shipped and recieved within three days!!!! Beautiful glass decanter!! Will be perfect for my Dad!! Can't wait to use this site again!!!
Jan 7th 2020
Delicious nuts in pretty decanter
I bought this decanter for both my husband and myself at Christmas, and I can't stop eating the nuts. They are delicious and have just a hint of whiskey flavor.
Dec 19th 2019
We ordered 2 of these for Christmas gifts. Both arrived Wednesday but the lid was broken off of one. I contacted Customer Service and was knocked on my butt by the quality of customer service I received. Jeanette (I believe) was super nice and had a replacement shipped immediately at no charge and even credited us back for the broken decanter.
Obviously as a man, I had to sample the product. I was impressed and the guys getting them as a gift will be also.
It was such a nice departure from most experiences with Customer Service to get someone who cared and worked for a company that allowed that care to be translated into quality customer service. I will definitely order again from Man Crates.
Dec 5th 2022
I ordered this as an accompanying gift with a present purchased from Man Crates. Looks just like the pic! Am pleased!
Jun 22nd 2020
Nice product, thoroughly disappointed in delivery
I have ordered through Man Crates numerous times in the past and before was always happy with the results. I placed 2 orders of these for Father's Day (weeks early!) for delivery on June 20th. Both were late, and one still has yet to be delivered! The one that was delivered was nice, but it frustrates me beyond belief that with 20 days notice the orders couldn't arrive on time.
Man Crates Response: Hi Anne,
We are so sorry to hear about your order! I've looked into your order and your contact with us and am disappointed to see that there was an unavoidable delay caused by our shipping carrier. We'd love to deliver all of our products by hand, especially when such important days are on the line, but we're unable to.
Unfortunately delays do happen while packages are in transit, and when those unavoidable delays happen we do our best to try and help make things better. We feel awful that your order was delayed in shipment, and we're happy to work with you to resolve this issue to your satisfaction. If there's anything we can do to help make this right, please give us a call at 866-902-7260. Thanks!