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All reviews for Hot Cocoa Bombs Crate

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    5.0
    Jennifer specht
    Feb 14th 2024
    The best gift ever

    My husband loved his gift. It was a great hit.

    3.0
    Alicia
    Dec 29th 2023
    Cool Product, Disappointing Box

    The mug, cocoa, and toppings all look great and are exactly what we expected. The box however, missed thr mark. It was not glued along one whole side so it took less than 30 seconds to pop open. We ordered a mancrate specifically for the experience of the opening, and it took away from the gift for sure. I have ordered several before and not had this issue, but it's been a few years, so I don't know if it is a one off or if the quality has gone down. So ...kind of a mixed bag.

    Man Crates Response: Hi there,

    Oh no, we don't want the opening experience to be that easy... too easy. Please send us a message at guys@mancrates.com for us to make this right.

    Your feedback is very valuable to us. Hope to see you hear from you soon in our mailbox. Thank you and Happy New Year!

    1.0
    Lisa
    Jan 11th 2024
    What a disappointment....

    I order the hot cocoa bombs crate. Such a fun crate. After opening the crate, the item I received was a walnut flavored coffee pouch. It was a big disappointment, but mistakes happen. I reached out to this company, and I was assured a new box was on its way. I was sent a box of 3 hot cocoa bombs. This was ridiculous. I paid a premium price for crate and didn't even receive all the contents. The company made the mistake and should have honored the order I placed. Such a disappointment!!

    Man Crates Response: Hi Lisa,

    I'm sorry that this is how you experienced our Hot Cocoa Bombs Crate as well as for the solution given to you. This is not the impression that we would like you to have about our item and service. I hope you will give us a chance to make this right. Please send us a message via guys@mancrates.com and we will do our best to correct this.

    Hope to hear from you in our inbox.

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